Search
Your questions answered
XBO Token
- What is the $XBO Token?
- What are the core utilities of the $XBO token?
- What blockchain will $XBO be launched on?
- What is the value proposition of holding $XBO?
- Where can I use the $XBO token?
- How does $XBO tie into the loyalty program?
- What happens after I buy $XBO tokens during the presale?
- How does the vesting schedule work?
- Can I track my vesting and unlocks?
- When do the token releases start?
- Will I be able to trade my tokens immediately?
- Is XBO.com regulated?
- Where can I get support regarding my token purchase?
XBO card
- What is the XBO Card?
- How can I use the XBO Card?
- Is there a fee for top-ups?
- How do I get the XBO Card?
- What is the minimum and maximum deposit for the XBO Card?
- Are there any third-party fees for using the XBO Card?
- Can I use my XBO Card at ATMs?
- What happens if the card issuer detects suspicious activity?
- How do I unfreeze my XBO Card if it's frozen?
- Is there any charge if I add funds to my XBO Card?
Earn
- How to open an Earn?
- How top up my Earn account?
- How to terminate an earlier fix Earn?
- How will I get reward from my Earn?
- What is the Earn Flex Bonded plan?
- How do withdrawals work with the Earn Flex Bonded plan?
- What is Fixed Bonded Earn plan
- How do withdrawals work with the Earn Fixed Bonded plan?
Promotions
- IFX EXPO Raffle 2023
- IFX EXPO Raffle 2024
- DOGS Giveaway 2024
- HALLOWEEN GIVEAWAY 2024
- Youtube Giveaway 2024
- Community Lab
- Christmas Giveaway
- Giveaway Terms and Conditions
- XBO Referral Race Giveaway
- Review & Win Giveaway
- Something Big Is Coming! Guess What!
- XBO Argentina Giveaway
- Token Presale Giveaway
XBO Emoney
- What currencies does Equals Money support?
- Changes to the sign in page
- Adding people and setting roles
- How do I pay for account balance top ups?
- Upgrading to Equals Money from Spend
- Should I get a virtual card rather than a physical card?
- How do I integrate with my Xero account?
- What is a forward contract?
- How can I contact the international payments team?
- What can I use Shared Cards for?
- Should I invite my staff as soon as I add them or later?
- How can I change my work phone number?
- How do I order a physical card?
- How can I check the delivery address of a card?
- How do I know what balance the card is spending from?
- How can I view card transactions?
- What does pausing a card do?
- How do I activate a physical card?
- How can I see my PIN?
- Can I activate a card for someone else?
- How long is an individual card valid for?
- How do I order a Shared virtual card?
- How can I manage my accountancy integrations?
- How can I open an account with Equals Money?
- What are Shared cards?
- How long do payments to recipients take?
- Can I set custom spending limits on Shared cards?
- Can I pause a Shared Card to prevent further transactions on it?
- When should I get a Shared card?
- How do I find out the card number for my Shared Card?
- Who can view virtual Shared card details?
- How do I find out which balance a Shared Card is drawing from?
- How can I cancel a Shared Card?
- How can I add a person to the account?
- How do I remove a person from my account?
- How do I know who is active on my account and who is deactivated?
- How do I set up a Team?
- How can I add a profile picture for my account?
- How can I manage addresses on my account?
- How can I change my email address?
- How do I change the mobile number on my account?
- How can I change what types of marketing I receive?
- How can I change the theme on my account?
- How can I change my job title?
- Can I send payments online?
- What is currency hedging and what hedging tools do you offer?
- What is a spot trade?
- What are FX swaps?
- What are participating forwards?
- What is a limit order?
- What is a stop loss order?
- What is a forward contract deposit?
- I’m a personal customer, how can I use the People page of my account?
- The invitation I sent to my colleague to join the online platform has ...
- I’m seeing an error message when I try to add someone on the People pa...
- Can I reactivate a person after I’ve deactivated them on the People pa...
- What does deactivating someone on my People page do?
- How long will it take for my Equals Money card to arrive?
- How can I get a refund of money held in the account balance?
- Is my money protected by the FSCS?
- Should I order a physical or virtual individual card?
- Can I order a physical card for other people?
- How long does the card take to arrive in the post?
- How do I cancel a physical card?
- How do I cancel a physical card that has been lost?
- What is a bank feed?
- Does Equals Money provide access to Faster Payments?
- Why do I need to provide documentation on my ID or address to support ...
- How long does an application take to process?
- Why do you ask for business documentation when I’m opening an account?
- How can I close my account?
- What are the account roles and permissions on the Equals Money account...
- How to create a Shared balance
- How do I manage currencies on a Shared balance?
- How do I manage features on a Shared balance?
- Reports and statements
- Ordering cards and setting limits
- What are attachments?
- How do I upload a receipt?
- Assigning people to balances
- What are individual cards?
- How to add a recipient
- How to manage recipients
- How to make a single payment
- How to disconnect an accountancy integration
- What's the difference between Individual and Shared cards?
- What is currency alignment?
- How many Shared balances can an Individual card spend from
- How to prevent ATM use
- Who can annotate transactions?
- Can I delete or change annotation fields if they become outdated?
- How to set up new annotation fields and who can do that?
- Is it possible to download my team’s annotations?
- Can I filter on annotated / unannotated transactions?
- Who can see annotations that have been made on transactions?
- Can I edit annotations?
- What is the difference between submitting annotations vs saving them a...
- How can I check if there are transactions that I need to annotate?
- How do I annotate a transaction?
- What are annotations?
- What currencies do you offer for international payments
- How we safeguard your money
- What is a Funds request?
- How do I activate Funds requests?
- Who can make a Funds request?
- Who can approve Funds requests?
- What are Approval tiers?
- How do I create a Funds request?
- Can I cancel my open Funds request?
- How do I approve or reject Funds requests?
- How am I notified of Funds requests?
- Do Funds requests apply to outbound payments?
- Can I approve a Funds request that I have raised?
- Can I review a record of who approved a particular Funds request?
- How do I turn off Funds requests?
- How will I know if my Funds request gets rejected?
- Can I approve a Funds request even if there isn’t enough money in the ...
- Can I choose which balance and currency I want to use to fund any fund...
- If my account has multiple Approval tiers at which point is it decided...
- How will I know that my Funds request has been approved?
- Is there a limit on the number of approvers in each tier or on how man...
- Can I choose in which currency I want the funds to be added to the bal...
- Is there a limit on how many open Funds requests a requester can have?
- Do Funds requests expire if they are not approved or rejected?
- Can I see my open funds requests that are awaiting approval?
- Can I use Funds requests to ask for my card spending limit to be incre...
- Using your Equals Money Card with Google Pay
- Using your Equals Money card with Apple Pay
- Why have I been asked to approve Funds request?
- Who issues Equals Money Cards?
- How quickly will my funds be available in my account?
- How to change the Balance an Equals Money card draws from
- What are balance roles?
- What does reverted mean?
- Approved email domains
- How to create a Balance
- How can I report fraud?
- Why can't I see my Spend card?
- Moving to your EU account
- What is the cost of the Equals Money platform?
- What's the difference between the Transaction Activity CSV and the Sta...
- Can I use Single Sign On (SSO) for my organisation?
- How do I change my password?
- Changes to the statement and transaction activity CSV
- What is instant bank transfer?
- How to transfer money between Balances
- Can I send multiple payments at once in bulk?
- What are the different transaction types?
- What are the different card transaction statuses?
- How do I check my card balance?
- How can I find out my payment purpose code?
- Which currencies will be available on my new SPPVGB3L account
- Is there a fee for charities and non-profits?
- On the “People” page I can see “Invited/Invite expired/Created” status...
- How do I change the PIN number on my Equals Money card?
CFD's
- What is CFD trading?
- How do I start trading CFDs?
- What instruments can I trade as CFDs on XBO.com?
- How is CFD trading different from spot trading?
- Is leverage available on CFDs at XBO?
- Do I own the stock or asset in CFD trading?
- Are there overnight fees?
- Are CFDs suitable for beginners?
- Is CFD trading regulated?
- What are CFD trading fees on XBO?
Deposits and withdrawals
- How do I deposit fiat into my account?
- Which payment methods do you accept?
- How do I transfer crypto to my XBO.com account from another crypto wal...
- What is the currency of my account? How do I change it?
- How can I withdraw my funds?
- What are the deposit and withdrawal commissions?
- What is the minimum fiat withdrawal amount?
- What is the minimum deposit amount?
- What are the wire methods supported?
- What is a Web3 wallet?
- How do I close my account?
Futures Trading
- How to trade with crypto futures?
- What is leverage and margin in crypto futures trading?
- How do I choose the right margin mode for crypto futures trading?
- What are types of orders in crypto futures trading?
- How do I manage positions in crypto futures trading?
- How do position modes influence crypto futures trading?
- What is position liquidation in crypto futures trading?
- What are funding fees in crypto futures trading?
- What are futures trading fees on XBO?
- How is PnL calculated for Futures positions?
- What are Expiry Futures?
- What is the difference between Expiry Futures and Perpetual Futures?
- Can I close my Expiry Futures position before expiry?
- Can I trade the next expiry contract?
- Can I hold an Expiry Futures position after expiry?
- Where can I see the expiry date?
Loyalty program
- What is the XBO.com Loyalty program?
- How does the loyalty program work?
- What are XPs and how to collect them?
- How can I check my XP balance?
- What can you do with XPs?
- When do I get my crypto rewards?
- How does leveling up improve my XBO experience?
- How do free payment cards work in the Loyalty Program?
- How do loyalty tiers, XBO Tokens, and XP work together?
Didn’t find an answer to your question?
The material presented on this website is for general information purposes only and does not constitute investment advice, or a recommendation or solicitation to exchange, buy, sell, stake, or hold any cryptoasset, or to engage in any specific trading strategy. The volatile and unpredictable nature of the crypto-asset markets can result in the loss of funds. Geographic restrictions may also apply. We do not hold a licence nor are registered in the United Kingdom, and do not actively offer services to UK residents. This information is not intended for distribution to, or use by, residents of certain countries or jurisdictions, including but not limited to the United States, Iran, Russia, and others, as the Company does not offer its services in these jurisdictions. Digital assets are complex instruments that involve a high level of risk. Please ensure that you fully understand the risks before entering into any transactions.
Contact us: [email protected]
CLICKJOINT B.V., registered address at Zuikertuintjeweg Z/N (Zulkertuin Tower) Curacao.
